PAPHOS READY

Cancellation & refund policy

Before shopping or booking begins

If plans change, contact us as soon as possible. Where we have not yet purchased goods, committed hire equipment or incurred a third-party cost, we will normally try to change or cancel the request without unnecessary charges.

After costs have been incurred

Once groceries have been purchased, equipment reserved, personalised items ordered or a third-party booking committed, some or all costs may be non-refundable. We will explain any affected amount when handling the cancellation.

Perishable and personalised goods

Refunds may be limited once perishable goods have been purchased or personalised/celebration items have been prepared, except where goods are faulty or your applicable legal rights require otherwise.

Problems with an order

Contact us promptly if something is missing, damaged or materially different from what was confirmed. We will review the issue and aim to put it right fairly.

Flight or arrival changes

Tell us as soon as possible if your arrival time changes so we can assess whether the agreed delivery/access plan can be adjusted.

Questions? Contact Paphos Ready on WhatsApp/phone at +357 99 139294 before ordering.